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Shipping & Returns

14 Day Return Policy.

Item must be in the original packaging, unused with the original receipt. 

At this time customers are responsible for return shipping unless an issue occurred to the fault of the seller. 

Please email custommadeinnewyork@gmail.com to get the shipping address for all return items

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to confirm the receipt of the item and notify you of approval or refusal of your refund claim

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

Shipping

Our products are shipped within 2-4 business days of the order receipt using USPS. This does not include pre order sales. To return an item please contact custommadeinnewyork@gmail.com for instructions. Shipping costs are non-refundable and will be deducted from your refund.

Contact Us

custommadeinnewyork@gmail.com

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